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Safeguarding

At Dream Team Care Ltd, the safety and wellbeing of the people we support is a priority.

Everyone has the right to live safely, with dignity and free from abuse, neglect, exploitation and avoidable harm.

 

What Is Safeguarding?

Safeguarding means protecting a person's right to live safely and taking appropriate action when there are concerns about abuse or neglect.

Concerns may include:

  • Physical abuse

  • Emotional or psychological abuse

  • Financial or material abuse

  • Sexual abuse

  • Neglect or acts of omission

  • Discriminatory abuse

  • Domestic abuse

  • Organisational abuse

  • Self-neglect

  • Modern slavery

 

Raising a Safeguarding Concern

If you are worried about the safety or wellbeing of someone receiving care from Dream Team Care, please tell us as soon as possible.

Telephone: 07868 696271
Email: info@dreamteamcare.com

All safeguarding concerns are taken seriously and handled sensitively.

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What Will We Do?

When a safeguarding concern is raised, we will:

  • Take immediate steps to protect the person where necessary

  • Listen to the person and consider their wishes and choices

  • Record the concern appropriately

  • Report concerns to the relevant safeguarding authority where required

  • Work with other professionals and agencies where appropriate

  • Notify the Care Quality Commission where required

  • Review the situation and take action to reduce further risk

 

In an Emergency

If someone is in immediate danger or a crime is taking place, contact the emergency services by calling 999.

 

Speaking Up

People receiving care, their families, staff and others should feel able to raise safeguarding concerns without fear of being treated unfairly.

Dream Team Care is committed to promoting a culture where concerns are listened to, acted upon and used to help keep people safe.

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