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Privacy Policy
At Dream Team Care Ltd, we respect your privacy and are committed to protecting your personal information.
Information We Collect
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We may collect personal information when you contact us, request care, receive our services, apply for a job or communicate with our team.
This may include:
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Your name, address and contact details
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Information about your care and support needs
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Health and medication information where relevant to your care
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Emergency and family contact details
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Care assessments, care plans and risk assessments
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Records relating to the care we provide
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Information provided through website enquiries
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Recruitment information from people applying to work with us
How We Use Your Information
We use personal information to:
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Assess and arrange appropriate care
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Create and review care plans
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Deliver and monitor our services
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Communicate with you and, where appropriate, your representatives
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Keep accurate care and business records
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Safeguard people from harm
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Recruit and manage staff
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Meet our legal and regulatory responsibilities
Sharing Information
We only share personal information where there is an appropriate reason to do so.
This may include sharing relevant information with care workers, healthcare professionals, local authorities, safeguarding teams or other organisations involved in your care where appropriate.
We may also share information where we are legally required to do so or where this is necessary to protect someone from harm.
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Keeping Your Information Safe
We take appropriate steps to keep personal information secure and only allow authorised people to access information where they need it for their role.
We retain information in accordance with our legal, regulatory and record-keeping responsibilities.
Your Rights
Under UK data protection law, you have rights relating to your personal information. These may include requesting access to your information, asking for inaccurate information to be corrected and raising concerns about how your information is being used.
Contact Us
If you have a question about your personal information or how Dream Team Care uses it, please contact us:
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Dream Team Care Ltd
Office 208, Second Floor
Jolyon House
Amberley Way
Hounslow
TW4 6BH
Email: info@dreamteamcare.com
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We are registered with the Information Commissioner's Office (ICO).
ICO Registration Reference: ZB866650