Frequently Asked Questions

Home care provides support in your own home so you can continue living as independently and comfortably as possible.

We provide Personal Care, Visiting & Domiciliary Care, Live-in Care, Overnight Care, Companionship & Longer Visits and Help at Home.

Our visiting care services cover Richmond, Teddington, Twickenham, Hampton and surrounding areas. Live-in care is available across London.

We complete an assessment to understand your needs, routines, preferences and risks, then agree a personalised care plan.

Yes, if you want them to be. We respect your consent, privacy and choices when involving relatives or representatives.

We aim for consistency wherever possible. Arrangements also depend on your needs, visit times and safe staff availability.

Medication support can be provided where it has been assessed, agreed and included in the care plan.

Yes. We offer waking night and sleeping night care depending on the support identified during assessment.

Yes. Live-in care is available across London, with wider UK availability considered subject to assessment, risk assessment and staffing.

Yes. We review care and can update the care plan when needs, preferences or circumstances change.

Yes. Dream Team Care Ltd is registered with the Care Quality Commission to provide Personal Care.

Contact Dream Team Care so we can listen and respond. Our website also provides information about our complaints process.

Contact our team or submit an online enquiry. We will discuss what support you are looking for and guide you through the assessment and care-planning process.